• search
    search
  • reviewers
    reviewers
  • feeds
    feeds
  • assignments
    assignments
  • settings
  • logout

TWEETSUMM - A Dialog Summarization Dataset for Customer Service.

Guy FeigenblatR. Chulaka GunasekaraBenjamin SznajderSachindra JoshiDavid KonopnickiRanit Aharonov
Published in: EMNLP (Findings) (2021)
Keyphrases
  • customer service
  • customer satisfaction
  • inventory control
  • customer behavior
  • benchmark datasets
  • natural language
  • database
  • call center
  • mixed initiative
  • real time
  • end users
  • spoken dialog