Learning User Intentions in Natural Language Call Routing Systems.
Kamil R. Aida-zadeSamir RustamovPublished in: WCSC (2014)
Keyphrases
- learning systems
- natural language
- knowledge acquisition
- prior knowledge
- machine learning
- reinforcement learning
- active learning
- learning algorithm
- user interface
- feedback mechanisms
- neural network
- user groups
- inductive inference
- user satisfaction
- mobile learning
- computer systems
- online learning
- collaborative learning
- information retrieval systems
- supervised learning
- relevance feedback
- knowledge representation
- bayesian networks