Architecting Agility: Unraveling the Impact of AI Capability on Organizational Change and Competitive Advantage.
Rogier van de WeteringPetra C. De Weerd-NederhofSamaneh BagheriRoger BonsPublished in: BMSD (2023)
Keyphrases
- competitive advantage
- knowledge management
- business processes
- artificial intelligence
- service quality
- organizational change
- business environment
- change management
- customer relationship management
- machine learning
- expert systems
- market competition
- organizational learning
- competitive environment
- resource based view
- knowledge sharing
- business process
- information technology
- end to end
- e government
- software engineering
- databases