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A New Model for Integrating Phases of Decision-Making and Knowledge Base for Improving Customer Satisfaction.

Wael Hadi
Published in: J. Inf. Knowl. Manag. (2017)
Keyphrases
  • decision making
  • knowledge base
  • customer satisfaction
  • databases
  • conceptual model
  • database
  • probabilistic model
  • real time
  • data mining
  • decision support
  • service quality
  • study proposes