Advancing E-Government performance in the United States through enhanced usability benchmarks.
David L. BakerPublished in: Gov. Inf. Q. (2009)
Keyphrases
- united states
- e government
- electronic government
- public sector
- developing countries
- south korea
- digital government
- united kingdom
- government websites
- government agencies
- public administration
- inter organizational
- service delivery
- technology transfer
- government services
- government organizations
- knowledge management
- user satisfaction
- intelligence community
- national level
- keynote address