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A case study in the usability evaluation of an online public service used by seniors.
Adriana Alexandru
Maria Gheorghe-Moisii
Dragos Daniel Iordache
Eugenia Tirziu
Published in:
ECAI (2019)
Keyphrases
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usability evaluation
public services
e government
usability testing
website
case study
eye tracking
usability problems
online learning
heuristic evaluation
search engine
service delivery
object oriented
strengths and weaknesses
developing countries