A Maturity Model for Analyzing Strategic IT Management from a service perspective.
Anayanci López-PovedaLazar RusuPaul JohannessonPublished in: AMCIS (2011)
Keyphrases
- maturity model
- reference architecture
- software maintenance
- iso iec
- web services
- software architecture
- management system
- knowledge management
- service providers
- enterprise resource planning
- software process
- seamless integration
- service quality
- execution environment
- business process
- service discovery
- service oriented architecture
- information systems
- decision making
- risk management
- agent based systems
- video sequences
- case study