Understanding Innovation in Outsourcing Services.

Ilan Oshri Julia Kotlarsky Alexandra Gerbasi

Published in: Global Sourcing Workshop (2012)

Keyphrases

service providers
web services
information technology
service quality
information systems
agent technology
service composition
case study
context aware
knowledge management
service discovery
web technologies
process management
european project
data management
end users
neural network
information society