Devising Loyalty Relationship Strategies in Technology-based Remote Services.
Soma SurPublished in: LISS (1) (2011)
Keyphrases
- key technologies
- information society
- networking technologies
- service quality
- web technologies
- cost effective
- relationship management
- computer systems
- service providers
- service platform
- communication technologies
- control center
- remote control
- open standards
- search computing
- web services
- competitive advantage
- case study
- internet services
- seamless integration
- customer relationship management
- personal digital assistants
- rapid development
- information services
- data processing