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Empowering Consumers to Make Environmentally Sustainable Online Shopping Decisions: A Digital Nudging Approach.
Leonard Michels
Jessica Ochmann
Sebastian A. Günther
Sven Laumer
Verena Tiefenbeck
Published in:
HICSS (2022)
Keyphrases
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online shopping
customer satisfaction
service quality
mobile commerce
consumer behavior
decision making
decision makers
internet usage
personal information
digital content
satisfaction degree
shopping behavior
purchase intention
mobile devices
online retailers