Lifting the curtain: Strategic visibility of human labour in AI-as-a-Service.
Gemma NewlandsPublished in: Big Data Soc. (2021)
Keyphrases
- artificial intelligence
- service providers
- human interaction
- case based reasoning
- web services
- expert systems
- intelligent systems
- service composition
- human behavior
- human subjects
- decision making
- human level
- cognitive psychology
- customer service
- information services
- knowledge based systems
- management system
- artificially intelligent
- human cognitive
- ai community
- case study
- strategic planning
- human cognition
- end users
- human intelligence
- computational models
- human operators
- mobile services
- human beings
- wavelet transform
- service quality
- service oriented