Customer Engagement in Product Development: Bring UX Upstream.
Shuichi FukudaPublished in: ISPE CE (2015)
Keyphrases
- product development
- life cycle
- product design
- customer satisfaction
- product quality
- development process
- user experience
- software development
- organizational learning
- process management
- early phase
- electronic commerce
- software industry
- design process
- supply chain
- design tools
- mass customization
- learning environment
- world wide
- engineering design
- knowledge based systems
- product development process