Applying social exchange theory in IT service relationships: exploring roles of exchange characteristics in knowledge sharing.
Jun-gi ParkHyejung LeeJungwoo LeePublished in: Inf. Technol. Manag. (2015)
Keyphrases
- knowledge sharing
- information exchange
- knowledge exchange
- knowledge management
- knowledge transfer
- information sharing
- transaction cost economics
- organizational learning
- incentive mechanism
- sharing knowledge
- inter organizational
- story telling
- e learning
- customer knowledge
- knowledge building
- social software
- artificial intelligence
- tacit knowledge
- share knowledge
- databases
- social media
- motivational factors
- data mining
- knowledge management systems
- social networks
- learning community
- information systems
- collaborative learning
- web services