A Framework for Design Research in the Service Science Discipline.
Jörg BeckerDaniel BeverungenRalf KnackstedtMartin MatznerOliver MüllerJens PöppelbußPublished in: AMCIS (2009)
Keyphrases
- main contribution
- design process
- computer science
- conceptual framework
- design principles
- data mining
- computational framework
- case study
- expert systems
- design decisions
- knowledge based systems
- artificial intelligence
- simulation environment
- conceptual model
- software architecture
- management system
- probabilistic model
- information systems
- design patterns
- lightweight
- service quality
- metadata
- architectural design