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A hybrid predictive model for high-frequency and multi-periodic data in call center of online travel agency.
Shufang Hou
Zhicheng Gong
Qiangqiang Nie
Quan-Wu Xiao
Yudong Tan
Published in:
IEEE BigData (2018)
Keyphrases
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high frequency
predictive model
data sets
historical data
high quality
data mining techniques
wavelet transform
data sources
classification accuracy
low frequency
neural network
decision making
image processing
training data
multi class