Does the review deserve more helpfulness when its title resembles the content? Locating helpful reviews by text mining.
Yusheng ZhouShuiqing YangYixiao LiYuangao ChenJianrong YaoAtika QaziPublished in: Inf. Process. Manag. (2020)
Keyphrases
- online reviews
- user generated reviews
- text mining
- user generated
- sentiment analysis
- opinion summarization
- sentiment classification
- opinion mining
- text classification
- web content
- natural language processing
- product reviews
- online product reviews
- information extraction
- multimedia
- unstructured information
- social media
- customer reviews
- systematic review
- user generated content
- text clustering
- user interests
- biomedical literature
- web mining
- textual documents
- text documents
- knowledge discovery
- metadata
- digital content
- information retrieval
- customer satisfaction
- user experience
- product features
- web documents
- data analysis
- feature selection