Chinese citizens' opinions on e-government benefits, issues and critical success factors.
Yue Jeff ZhangChang-tseh HsiehPublished in: Electron. Gov. an Int. J. (2010)
Keyphrases
- e government
- critical success factors
- government services
- public sector
- public administration
- information systems development
- digital government
- electronic government
- developing countries
- government agencies
- federal government
- government organizations
- social media
- service delivery
- government websites
- information systems
- m learning
- knowledge management
- public services
- information sharing
- customer relationship management
- systems development
- public policy
- information technology
- government information
- e learning