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Bi-objective optimization for customers' satisfaction improvement in a Public Bicycle Sharing System.
Behzad Maleki Vishkaei
Mahdi Fathi
Marzieh Khakifirooz
Pietro De Giovanni
Published in:
Comput. Ind. Eng. (2021)
Keyphrases
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customer satisfaction
service quality
service providers
knowledge sharing
neural network
genetic algorithm
social networks
information systems
significant improvement
business processes
data sharing