Selling Passes to Strategic Customers.
Jue WangYuri LevinMikhail NediakPublished in: Oper. Res. (2020)
Keyphrases
- marketing strategies
- customer retention
- customer satisfaction
- pricing strategies
- decision making
- case study
- competitive environment
- customer service
- direct marketing
- knowledge management
- service providers
- support systems
- customer relationship management
- business strategy
- customer requirements
- user satisfaction
- information technology
- e learning