Encountering the Unexpected: Influencing User Experience through Surprise.

Alice Gross Manfred Thüring

Published in: UMAP Workshops (2013)

Keyphrases

user experience
user behavior
information access
end users
user interface
events occur
user studies
user interaction
mobile applications
user engagement
artificial intelligence
multimedia
mobile services
m learning
social bookmarking
data management
website
user perceptions