E-government application development using the Six Sigma approach.
Sandip C. PatelXingxing ZuPublished in: Electron. Gov. an Int. J. (2009)
Keyphrases
- application development
- e government
- process improvement
- public sector
- application developers
- web applications
- end users
- data management
- data processing
- electronic government
- digital government
- user interface
- government services
- knowledge management
- public administration
- developing countries
- development process
- government agencies
- service delivery
- government organizations
- customer satisfaction
- software quality
- databases
- inter organizational
- web pages
- software developers
- information sharing
- business process change
- public services
- data analysis
- case study
- artificial intelligence