Customer-side transparency, elastic demand, and tacit collusion under differentiation.
Alexander RaschJesko HerrePublished in: Inf. Econ. Policy (2013)
Keyphrases
- customer demand
- electronic commerce
- transportation costs
- knowledge transfer
- customer satisfaction
- customer service
- customer behavior
- holding cost
- case study
- inventory systems
- inventory control
- customer relationship management
- neural network
- inventory management
- explicit knowledge
- tacit knowledge
- customer knowledge
- marketing strategies
- lead time
- budget constraints
- elastic matching
- potential customers