UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library.
Qingxiao ZhengYiliu TangYiren LiuWeizi LiuYun HuangPublished in: CHI (2022)
Keyphrases
- literature review
- human communication
- human interaction
- conversational agent
- artificial intelligence
- human robot interaction
- human interactions
- case study
- fuzzy theory
- user interaction
- artificially intelligent
- current issues
- information systems development
- human computer interaction
- public libraries
- expert systems
- cognitive process
- multi party
- human level
- user experience
- knowledge representation
- human operators
- case based reasoning
- natural language
- face to face interaction
- human intelligence
- user interface
- computational intelligence
- multi modal