Explaining non-adoption of electronic government services by citizens: A study among non-users of public e-services in Latvia.
Steven Van de WalleZane ZeiboteSergejs StacenkoTatjana MuravskaKoen MigchelbrinkPublished in: Inf. Polity (2018)
Keyphrases
- government services
- e government
- public administration
- public services
- cross border
- critical factors
- digital government
- service delivery
- online services
- government information
- public sector
- public organizations
- government websites
- counter terrorism
- internet access
- digital divide
- website
- security services
- government agencies
- developing countries
- information systems
- user groups
- governmental organizations
- success factors
- user interface
- information sharing