Customer equilibrium and optimal strategies in Markovian queues in series.
Apostolos BurnetasPublished in: Ann. Oper. Res. (2013)
Keyphrases
- optimal strategy
- service times
- decision problems
- monte carlo
- electronic commerce
- waiting times
- game theory
- nash equilibrium
- arrival process
- customer satisfaction
- finite capacity
- customer service
- expected cost
- queueing networks
- mathematical models
- expected utility
- processor sharing
- arrival processes
- machine learning
- queueing systems
- complex systems
- retrial queue