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Smart Service Engineering: Promising Approaches for a Digitalized Economy.

Roman SenderekJan KuntzVolker StichJana Frank
Published in: APMS (1) (2019)
Keyphrases
  • web services
  • service composition
  • customer satisfaction
  • information systems
  • e learning
  • distributed systems
  • strengths and weaknesses
  • service delivery
  • customer service