Self-Service Management Support Systems - There's an App for That.
Bernhard KrönkeAlexa ReineckeJörg Hans MayerGotthard TischnerHannes FeistenauerJörg HaukePublished in: DESRIST (2013)
Keyphrases
- support systems
- service management
- decision support system
- user experience
- network management
- context awareness
- mobile applications
- information systems
- service delivery
- learning systems
- decision making
- decision makers
- user interface
- machine learning
- decision support
- internet services
- intelligent systems
- context sensitive
- knowledge based systems
- databases
- supply chain
- information technology
- knowledge base
- data mining