An Open Government Maturity Model for social media-based public engagement.

Gwanhoo Lee Young Hoon Kwak

Published in: Gov. Inf. Q. (2012)

Keyphrases

open government
maturity model
social media
e government
government agencies
federal agencies
software maintenance
iso iec
academic researchers
reference architecture
public administration
social networks
enterprise resource planning
software process
high level
knowledge management