Optimal control of parallel queues with impatient customers.
Ali Movaghar-RahimabadiPublished in: Perform. Evaluation (2005)
Keyphrases
- optimal control
- control problems
- service rates
- poisson arrivals
- dynamic programming
- call center
- single server
- arrival rate
- infinite horizon
- feedback control
- risk sensitive
- asymptotically optimal
- control strategy
- class of nonlinear systems
- service times
- reinforcement learning
- queuing systems
- brownian motion
- control law
- arrival process
- shared memory
- lyapunov function
- optimal control problems
- average cost
- heavy traffic
- neural network
- stochastic control
- multistage
- lead time
- queueing model
- customer service
- queueing networks