A review of the IT outsourcing literature: Insights for practice.

Mary C. Lacity Shaji Khan Leslie P. Willcocks

Published in: J. Strateg. Inf. Syst. (2009)

Keyphrases

theoretical insights
literature review
information technology
information systems
relevant literature
business process
systematic review
decision trees
service providers
probabilistic model
anecdotal evidence
transaction costs
database
artificial neural networks
artificial intelligence
real world
real time