Regulating Access in the Information Society: The Need for Rethinking Public and Universal Service.
Jean Claude BurgelmanPublished in: New Media Soc. (2000)
Keyphrases
- information society
- information and communication technologies
- open access
- service discovery
- user requests
- web services
- service providers
- government information
- information delivery
- service offerings
- information technology
- access control
- service provision
- customer service
- shared information
- physical location
- internet services
- mobile environments
- service quality
- service oriented
- mobile devices
- directory service
- real time
- random access
- network access
- information systems