Relationship between electronic health records strategy and user satisfaction: a longitudinal study using clinicians' online reviews.
Ankita SrivastavaSurya AyyalasomayajulaChenzhang BaoSezgin AyabakanDursun DelenPublished in: J. Am. Medical Informatics Assoc. (2022)
Keyphrases
- user satisfaction
- longitudinal study
- electronic health records
- online reviews
- clinical data
- clinical trials
- information systems
- service quality
- medical data
- sentiment analysis
- opinion mining
- sentiment classification
- patient data
- decision support system
- statistical analysis
- structural equation modeling
- health care
- customer satisfaction
- perceived usefulness
- domain experts
- search engine