Measuring e-government impact: existing practices and shortcomings.
Rob M. PetersMarijn JanssenTom M. van EngersPublished in: ICEC (2004)
Keyphrases
- e government
- electronic government
- public sector
- current practices
- developing countries
- government services
- service delivery
- government organizations
- government agencies
- federal government
- digital government
- public administration
- secure information sharing
- case study
- small to medium sized
- information sharing
- private sector
- knowledge management
- digital divide
- public services
- inter organizational
- data collection