Enterprise social networking and service innovation: a governance perspective.
Naseem J. RahmanHarminder SinghSubasinghage Maduka NuwangiPublished in: ACIS (2020)
Keyphrases
- content analysis
- social networking
- mashup
- knowledge management
- social networks
- social media
- open innovation
- collective intelligence
- crowd sourcing
- user behavior
- personal information
- online communities
- social bookmarking
- information technology
- social software
- social networking sites
- online social networks
- e government
- core competence
- knowledge management systems
- information systems
- content sharing
- social activities
- data collection
- collaborative environment
- machine learning
- online social networking
- public services
- informal learning
- service providers
- web services
- competitive advantage
- micro blogging
- digital libraries
- case study
- social web
- mobile services
- service quality
- service oriented
- web search
- social networking websites
- website