Keyphrases
- service delivery
- service management
- telecommunications networks
- data management
- configuration management
- service platform
- service oriented
- decision support
- computer science
- management system
- relationship management
- business continuity
- information systems
- web services
- service providers
- decision making
- seamless integration
- content management
- public services
- diverse fields
- systems analysis and design
- directory service
- industrial engineering
- workflow management
- end users
- computational intelligence
- network management
- service discovery
- ubiquitous computing
- software engineering
- information management
- workflow execution
- user centric
- service composition
- document management
- service integration
- artificial intelligence
- distributed computing environment
- project aims to develop
- reference architecture
- enterprise data
- customer support
- mission critical
- product design
- virtual enterprise
- virtual organization
- agent technology
- business process
- context aware
- knowledge management
- data warehouse