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A study on influencing factors for customer satisfaction and the continuing use of social network services in financial industry.

Kihwan NamNohYoon Seong
Published in: Enterp. Inf. Syst. (2021)
Keyphrases
  • influencing factors
  • customer satisfaction
  • service quality
  • case study
  • economic development
  • data mining
  • website
  • email
  • recommender systems
  • online learning