Business Processes Verification for e-Government Service Delivery.
Flavio CorradiniAndrea PoliniAlberto PolzonettiBarbara RePublished in: Inf. Syst. Manag. (2010)
Keyphrases
- service delivery
- business processes
- e government
- inter organizational
- business process
- web services
- public sector
- electronic government
- service provision
- government services
- service management
- business process change
- developing countries
- enterprise wide
- digital government
- government agencies
- life cycle
- business process management
- information sharing
- business environment
- public services
- workflow management systems
- public administration
- service oriented architecture
- knowledge management
- business rules
- artificial intelligence
- governmental organizations
- public organizations