An integrative literature review and empirical validation of motives for introducing shared services in government organizations.
Arnaud PaagmanMary TateElfi FurtmuellerJessica de BloomPublished in: Int. J. Inf. Manag. (2015)
Keyphrases
- literature review
- government organizations
- empirical validation
- empirically validated
- e government
- case study
- government services
- service providers
- service delivery
- information services
- developed countries
- web services
- requirements engineering
- electronic government
- service oriented
- current issues
- mobile services
- information society
- service quality
- developing countries