A Tandem Queueing model for an appointment-based service system.
Jianzhe LuoVidyadhar G. KulkarniSerhan ZiyaPublished in: Queueing Syst. Theory Appl. (2015)
Keyphrases
- queueing model
- service systems
- steady state
- arrival rate
- service times
- stationary distribution
- finite capacity
- single server
- call center
- queueing systems
- waiting times
- finite buffer
- heavy traffic
- arrival process
- queueing networks
- web technologies
- state dependent
- queue length
- independent and identically distributed
- markov chain
- web services
- enterprise systems
- service rates
- asymptotically optimal
- service level
- service oriented
- queueing theory
- end users
- dynamic programming
- multi agent