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Unpacking the digitalisation of public services: Configuring work during automation in local government.
Christoffer Andersson
Anette Hallin
Chris Ivory
Published in:
Gov. Inf. Q. (2022)
Keyphrases
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public services
e government
public sector
digital government
public administration
government services
knowledge management
government agencies
service delivery
service oriented
developing countries
risk management
case study
decision making
databases
database
mobile users