An experimental introduction of group process support in social services.

Martin Read Tony Gear Rune Devold

Published in: Eur. J. Oper. Res. (2004)

Keyphrases

end users
workflow technology
context aware
personal preferences
computing environments
semantic web technologies
process execution
service management
sensemaking
mobile devices
social interaction
cscl environments
service composition
seamless integration
process model
design process
enabling technologies