Managing ERP Customization Expectations With Organizational Change Management.
Makoto NakayamaEli HustadNorma G. SutcliffeGajendra PareekPublished in: MCIS (2017)
Keyphrases
- change management
- knowledge management
- project management
- service delivery
- software engineering
- information systems
- enterprise resource planning
- software reuse
- case study
- software engineering practices
- user interface
- software development
- erp systems
- organizational change
- relational databases
- end to end
- knowledge sharing