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Improved patient journeys: ERP transformation and the radical deployment of process management across 500, 000 nursing days at Hirslanden.
Thomas Kuhn
Jenny Bruhin
Tecwyn Hill
Published in:
BPM (Industry Forum) (2019)
Keyphrases
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process management
business processes
project management
information systems
development process
emergency department
enterprise resource planning
product development
health care
case study
scientific workflows
business process
electronic commerce
patient data
business process management
information flow
home care