Citymis OpTree: Intelligent Citizen Management Using Sentiment Analysis and Opinion Trees.
Florencia GamboaMarcos A. MalamudAna Gabriela MaguitmanCarlos Iván ChesñevarPublished in: ICEGOV (2016)
Keyphrases
- sentiment analysis
- opinion mining
- sentiment classification
- sentence level
- relationship management
- text classification
- product features
- e government
- multi aspect
- decision trees
- product reviews
- text mining
- public opinion
- natural language processing
- social media content
- online reviews
- social media
- user generated
- knowledge management
- opinion words
- artificial intelligence
- user interaction
- social networks
- sentiment words
- sentiment lexicon
- information retrieval