Interaction management: The next (and necessary) step beyond knowledge management.
Stephen W. SmoliarPublished in: Bus. Process. Manag. J. (2003)
Keyphrases
- knowledge management
- knowledge sharing
- information systems
- case study
- semantic web
- software engineering
- change management
- information technology
- web based learning
- decision support
- human computer interaction
- decision making
- competitive advantage
- business intelligence
- post processing
- knowledge reuse
- management system
- artificial intelligence
- e government
- human interaction
- organizational learning
- strategic management
- user interaction
- knowledge engineering
- knowledge representation
- management tools
- multi agent systems
- tacit knowledge
- knowledge management systems
- e learning