ICT-enabled co-production of public services: Barriers and enablers. A systematic review.
Judith CliftonDaniel Díaz FuentesGonzalo Llamosas GarcíaPublished in: Inf. Polity (2020)
Keyphrases
- systematic review
- public services
- public administration
- e government
- information and communication technologies
- public sector
- government services
- empirical studies
- information communication technology
- developing countries
- service oriented
- small and medium enterprises
- information and communications technology
- production system
- knowledge management
- service delivery
- government agencies
- digital government
- machine learning