Pre-positioning planning for emergency response with service quality constraints.
Carmen G. RawlsMark A. TurnquistPublished in: OR Spectr. (2011)
Keyphrases
- service quality
- emergency response
- decision support
- customer satisfaction
- information sharing
- service providers
- decision making
- user satisfaction
- distribution systems
- public safety
- situational awareness
- electronic commerce
- decision makers
- homeland security
- emergency medical services
- information quality
- emergency evacuation
- competitive advantage
- quality of service
- information systems
- competitive environment
- incident management
- business process
- business intelligence
- knowledge discovery
- information technology
- cumulative prospect theory
- real time