Identification of Heuristics for Assessing the Usability of Websites of Public Administration Units.

Helena Dudycz Lukasz Krawiec

Published in: FedCSIS (2019)

Keyphrases

public administration
e government
government services
website
public sector
digital government
service provision
usability evaluation
electronic government
search algorithm
information sharing
conceptual schemas
user experience
databases
data management
fuzzy logic
cross disciplinary