Change management as a critical sustainability factor to prevent failure of e-government initiatives.
Lemma F. LessaDevadoss SaravananPublished in: ICEGOV (2014)
Keyphrases
- e government
- change management
- service delivery
- knowledge management
- public sector
- electronic government
- developing countries
- digital government
- government agencies
- government services
- public administration
- government organizations
- project management
- software engineering
- information sharing
- object oriented
- case study
- public services
- software reuse
- public institutions
- organizational culture
- real world
- knowledge sharing
- website
- information systems