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Proposing Usability-UX technologies for the design and evaluation of text-based chatbots.
Malu Mafra
Kennedy Nunes
Simara Rocha
Geraldo Braz Junior
Aristófanes Corrêa Silva
Davi Viana
Williamson Silva
Luis Rivero
Published in:
J. Interact. Syst. (2024)
Keyphrases
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user experience
formative evaluation
design tools
user interface
human factors
computer aided
heuristic evaluation
usability evaluation
design process
multimedia
user behavior
case study
design space
user centered
search engine
data mining
user centred
neural network